1. Overview

This privacy policy explains how Ajberri Pty Ltd (“mixxi”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our savings intelligence platform at mixxi.com and app.mixxi.com.

We’re committed to transparency. This policy is written in plain English because we believe you shouldn’t need a lawyer to understand how your data is handled.

2. Information we collect

Waiting-list details

When you join the waiting list, we store your email address, the name you choose to provide, and the time you joined. We use these details to let you know when mixxi is ready. No bank details or statement are needed. Contact us if you would like your details removed from the list.

Account information

  • Name, email address, password (hashed, never stored in plain text)
  • Authentication data (Google OAuth tokens if you use Google sign-in)

Financial data you provide

  • Bank statement data: When you upload a bank statement, we parse transactions (merchant, amount, date, category). The upload flow processes the file to extract structured information and stores statement metadata and transactions. Document-processing providers may receive statement content when needed to read the file.

Usage data

  • How you interact with the app (pages visited, features used)
  • Error and diagnostic reports via Sentry
  • Device and browser information

3. How we use your information

We use your information to:

  • Send the launch update you requested by joining the waiting list
  • Generate savings reports and recommendations
  • Match your spending against live market alternatives
  • Show account notifications and report activity
  • Improve our service and fix bugs

We never use your data for advertising. We never sell, rent, or share your personal or financial data with third parties for their marketing purposes.

4. How we protect your information

  • Authenticated access to account information
  • Organisation-scoped access to statement and transaction records
  • Password hashing through our authentication service
  • Filtering of sensitive authentication headers and selected fields in API error reports
  • Data-management controls in account settings

5. Data storage and location

We use cloud infrastructure and third-party services to operate mixxi. Processing and storage locations depend on the service involved and may include locations outside Australia. This includes document processing, authentication, and diagnostics. Contact us before uploading if you need details about a particular data flow or location requirement.

6. Data retention

  • Account data: retained while your account is active
  • Financial data: retained while your account is active, or until you delete it
  • Usage and diagnostic data: retention depends on the service and operational purpose. Contact us for the retention details relevant to your request.
  • Data deletion: the account data-removal control removes financial records from the live application database. Account identity, operational records, provider systems, and backups may have separate retention requirements. Contact us to request account deletion or discuss those records.

7. Your rights

Under the Australian Privacy Principles, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your data from Settings at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, visit your Settings page or email privacy@mixxi.com.

8. Cookies

We use essential cookies for authentication and session management. We do not use advertising cookies or cross-site tracking.

9. Third-party services

We use the following third-party services:

  • Google OAuth - for sign-in
  • Sentry - error and diagnostic reporting
  • Stripe - payment processing (they have their own privacy policy)
  • Neon - database hosting
  • Anthropic - document and transaction processing when the initial parser cannot read a statement

10. Children’s privacy

mixxi is not intended for users under 18. We do not knowingly collect information from minors.

11. Changes to this policy

We’ll notify you of material changes via email or in-app notification at least 30 days before they take effect.

12. Contact

For privacy inquiries: privacy@mixxi.com
General: hello@mixxi.com

Ajberri Pty Ltd
50 Miller St, North Sydney NSW 2060, Australia

For complaints, you may also contact the Office of the Australian Information Commissioner at www.oaic.gov.au.